Help & contact
Email us at sebastian@miething.dev – we usually reply within [2 WORKING DAYS]. Your iPhone model and, for a specific result, a screenshot help a lot.
Photos and recognition
How do I get the best results?
Photograph the shelf straight on and sharp, so labels and price tags are readable. Split long shelves into several photos (up to four) or use a panorama from your library. The app warns you when a photo is blurry, too dark or blown out.
The app finds nothing that fits – what now?
If nothing in the photo matches your wishes, Vinovide says so. Loosen the budget or colour, or add another shelf photo.
Are prices and vintages always right?
An AI reads labels and price tags. With sharp photos this is very reliable, but mistakes can happen. Please check price and vintage on the shelf or list.
Does it work with restaurant wine lists?
Yes. Vinovide treats every entry like a bottle, gives the bottle or glass price and shows where the wine is on the list.
How does “Like my favourite” work?
Photograph the label of a wine you like or type its name. Vinovide looks for the wines on the shelf or list that taste most like it.
What is “My shops”?
After a scan you can save the shelf as a shop. Next time one tap is enough instead of new photos. The photos stay on your phone.
Subscription and cost
What does Vinovide cost?
Your first scans are free. After that there is a monthly or yearly subscription: [PRICES, NUMBER OF FREE SCANS]. You always see the current price in the app before you buy.
How do I cancel?
Subscriptions run through Apple. On your iPhone open Settings → [your name] → Subscriptions → Vinovide and tap “Cancel Subscription”. Cancel at least 24 hours before the period ends and it will not renew.
New iPhone – is my subscription gone?
No. Tap [“RESTORE PURCHASES” – WHERE IN THE APP] with the same Apple ID.
How do I get a refund?
Apple decides on refunds. You can request one at reportaproblem.apple.com.
Privacy
No account, no stored photos. Your wishes, favourite and shops stay on your phone. All details in the privacy policy.
Android
Vinovide launches on iPhone. An Android version is in the works.